Business and Family Performance Management
The business planning package offered by TCB Solutions utilizes a practical methodology that is underpinned by a philosophy to achieve improved margins through the configuring of internal resources and processes congruent with the businesses corporate governance, strategic direction and internal culture. TCB Solutions undertakes a process of identifying the specific functions within the business to assess the interdependencies that are critical to effective operations. The type and nature of these interdependencies provide an insight into the flow of transactions through the business and are fundamental to the interactions between all internal and external stakeholders.
An integrated approach to business planning is the cornerstone of the package offered by TCB Solutions, which incorporates the development of specific plans for all of the functional aspects of the business. These include:
- Management roles, responsibilities
- Finance, budgeting and KPIs
- Market segmentation
- Business development strategies
- Resource assessment and planning
- Internal capacity and capability assessment and planning
- Business process assessment and realignment
- Training and Development assessment and planning
- Systems assessment – IT, QA and WH&S
- Action and implementation plan development
- Margin maximisation
People and processes are integral to the development and implementation of a business plan therefore TCB Solutions adopts a methodology that fosters ownership across all internal stakeholders. Data collection is achieved through various mediums ranging from individual interviews to group discussions. A range of models are then used to collate and verify the information prior to the development of specific plans. Plans for each operating discipline include specific actions, measures and responsibilities. In addition, the plans are linked to the broader strategy that is guiding the entire business. This business planning process provides the client with practical and flexible action plans fundamental to improved business performance. Ease of implementation and evaluation are paramount the process to ensure the client retains the ability to quickly respond to market changes.
Performance Monitoring and Review
TCB Solutions offers a comprehensive performance monitoring and review service that incorporates data from the tangible operational functions and the intangible aspects of the business. This process adopts a flexible yet pragmatic methodology and can be tailored to suit the specific requirements of the business. Critical to the success of this process is the alignment to the business plan actions and the strategic objectives of the business. In addition, the process provides the opportunity to review the corporate governance systems of the business.
This review process benefits the business, its owners and managers by providing a regular snap shot of business performance and provides viable options for improvement. Underpinning the review process is the objectives of mitigating risks and improving financial performance. TCB Solutions takes a holistic perspective when developing and implementing this process, which incorporates
- Management account analysis
- Stakeholder management and performance
- Business process reengineering
- Client and supplier management and performance
- Culture and Leadership alignment
- Continuous improvement programs
- Resource audit, TPM and Safety
- Corporate Social Responsibility
Family and Team Performance
Is your business hampered by poor performing individuals or teams? The performance of family members within your business can be affected by the weight of expectations, perceptions by the non-family workforce and other factors affecting all staff such as technical competency and remuneration. We combine extensive training experience with cutting edge diagnostic tools to help you understand the cause of underperformance within particular individuals, teams or your business as a whole. We then develop a customised plan to address these issues. This can include staff training, new structures, new company policies and forums for family and other employees to overcome challenges and improve their performance and job satisfaction. We will help you to establish a family charter, family council, advisory board, retreats, forums and more to ensure your business manages family related issues and operates as effectively as possible.
Transform underperformance using a comprehensive approach grounded in best practice management, neuroscience, psychology and sociology. Our tools and training help you to identify the root causes of underperformance and apply more effective, lasting solutions. Since each business and each individual is unique, it takes experience and specialist tools to gain a full picture of why they are not operating at their full potential and how the situation can be corrected. Using our powerful, proprietary methods, you will achieve this understanding and apply the changes you need to create more effective employees and leaders and a more productive work culture. Learn more about our proven, neuro-science based approach to transforming the performance of individuals and teams within your organisation.
Neuroscience Climate Change for Teams
I trust you enjoy the short descriptions of the six (6) Social Cognitive Needs that we all share and experience in our daily lives, be it at work, at home or during our social and recreational interactions. These short presentations are just a brief insight into this new and powerful application of the RELISH framework that has the capacity to sustainably change the performance of Family Businesses, Boards, Senior Executive Teams and Work Teams. I invite you to contact myself, Lloyd Russell, to discuss how we can add value to your business or organisation.